Cash Control Systems.
Have you been to their office?
Do they only have One Product to sell you?
Performance POS was founded in 1959 (as Pacific Cash Register) and has been providing
continuous service to the San Francisco area and beyond ever since the days of heavy
clunky cash registers. The restaurant business is difficult and sometimes newbies make a
splash and then they're gone in two years or less. POS is the same way. It is much harder
than outsiders realize and requires a serious commitment and a proven track record.
You should go there. Take the tour. See if they even have an office. Do they have any
visible employees? Will they allow you to meet the folks who will be installing, training or
providing future support. Then come to ours and do the same. You make the call….
We are an independent company. We pick and choose the best hardware and software
available on the market at varying price points in order to provide CHOICE and options for
our clients. We believe in true consulting in order to match the right client with the right
product and budget FOR THEM. It always puzzles me when people who work for
Mxxxxx or Axxxx do a consultation and then end up recommending that you buy the ONLY
product that they are allowed to sell.
What were the odds?
We all know that turnover in the customer service business is a great challenge for all of us.
We all also know that when the company has really good products, insists on excellent
service, and treats guests and employees in a straightforward, ethical manner.... turnover is
lower and employees tend to stick around. 33% of our employees have been here 10+
years, 75% have been with us 5+ years. None of our competitors are even close.
Why Performance POS ?
How long have they been in this business?
How long have their own employees stuck around?
Do they require you to buy THEIR brand of hardware?
Remember when the I-phone first came out and it seemed really cool? Remember that for a
really long time, you could only buy it running on AT&T. Didn't that suck? Yeah, me
too. Choice and Competition among hardware vendors to get picked leads to better
functionality at better prices. OUR software choices are certified to run on ten or more
brands of hardware..... workstations, printers, cash drawers, scanners, scales etc etc.
Choice is better for you. It really is.
What is the Total Cost of their system over FIVE or more Years?
Initial price is a big thing. We get it. We hope our initial price is the best out there.
BUT… what are THEY going to charge you for ongoing hardware and software support?
Do they require expensive annual contracts? Are there ongoing "license fees" ? Hidden
Fees? Our biggest competitors are both owned by public companies are legally required to
disclose that their "post installation service revenue" represents more than 40% of their
total revenue. Ours runs 20%. Take the annual service costs... multiply by FIVE and then
add the initial purchase price and you will arrive at the total cost of ownership over five
years. We'll even put ours in writing. Will they?
|Please Call us…..888-411-3375
Local, Stable, Independent, Personal, Proven
In choosing a POS system, you are also choosing a long-term relationship
(hopefully your POS will last a long time) Like any long-term relationship…it's always
wise to think thru who you are about to ..…"get in bed with"… for the next 7+ years
Here are a few items we think you should consider
What exactly happens when you call for Help?
We like high tech stuff. We also understand that high-tech can sometimes be the SOURCE
of your frustration and may, in fact, be why you are calling us. So we decided to PAY for
live, friendly NON-TECH people to actually answer the phone when you call. No
pressing "1" or talking to a machine or entering your account number ( by the way...no one
will ever ask you for an account number... we don't use them....your name will do just
fine). Tell us who you are and what is going on and we will get someone to help you asap.
Not a machine or "Siri” fake humans or "starting live chat” sessions. We think the old
fashioned live chat works better. It costs more. Its better.
Also, we're fun.
That may sound dumb but life is hard enough without having to talk to dull people
when you are having a tough day.